How We Work

You know how your business works, but you might be curious about ours. With over 30 years of combined knowledge and experience, we’ve accumulated valuable insight that guides us in creating custom solutions to fit your specific needs. Here’s what you can expect when you start a new project with us.

Start Your Project View Website Care

Team reviewing content on a laptop together.

Briefing

We’ll ask you a lot of questions to understand the reason why you need a website, determine your budget and find out exactly what you want to achieve. The briefing is the foundation of our process, so we want to make sure we get it right.

Website Content Foundations

Now that we’ve completed the project discovery, we have all the information we need we’ll begin building the roadmap for your project. We’ll start by creating a visual sitemap that depicts what we are trying to communicate to your audience and nails down the structure of your website. Here is an example of a sitemap.

A person is seated at a table, using a laptop computer as their personal computer. They are engaging with the device through gestures, with office supplies and tableware spread out on the desk

Design

Now that we’ve established your website’s basic form and decided how it will work, it’s time to take the prototype and pretty it up, so to speak. The design phase is also when we’ll finish up logo designs as necessary and make sure your complete brand strategy is integrated across the website.

Development

During the development phase we’ll finish installing plugins, adding modules and programming custom features into your website. We’ll do several rounds of testing across different user groups to ensure your website is ready for go time.

Team of developers searching for bugs in programming code

Happy creative coworkers working in designer office

Delivery

Once all other processes are complete, it’s time for final testing and delivery. During this phase we’ll make sure everything is working correctly and let you explore and approve everything we’ve done before we release your new website into the wild, wild web.

Ongoing Support

Planning and creating a website is only part of the process of running a successful website. Once your website is delivered, we shift into overdrive and provide top-notch support via website care plans and continuous support for your marketing and social media needs.