Digital accessibility touchscreen use
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Why You (Yes, You!) Need Digital Accessibility

In recent years, discussions about the need for increased digital accessibility have certainly increased. But providing accessibility measures on your website is usually trotted out as a way to avoid lawsuits or as a way to accommodate a small number of people in need. Digital accessibility isn’t charity, and it’s much more than a way…

Businessperson uses laptop to create brand consistency on your website

Why a Consistent Brand Identity on your Website is Important

The phrase “brand consistency” gets thrown around so much these days that it’s at risk of becoming nothing more than a buzzword – and things get muddled when it comes to brand consistency on your website. However, understanding (and implementing) appropriate branding can be the key to success for your business. Now that the vast…

website refresh discussion - Businessperson studying electronic data in digital tablet
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Thinking About a Website Refresh? 3 Signs It’s Time

Often, people put off website refresh projects because they can be time-consuming and expensive. But would you let your office furniture age until stuffing is spilling from the seams? Would you leave the same merchandise on your store shelves for years to get dusty? Of course not! Then why would you let your website, which…

Customer success laptop image

Customer Success vs. Customer Support: What’s the Difference?

In recent years, executives have thrown the term “customer success” around like a linguistic football. Like many other buzzwords, extensive use has obscured its meaning. Due to the recency of the term’s evolution and a lack of clear distinction between customer success and customer support or service, it can be a confusing phrase. Despite this,…

E-commerce platform laptop display

Which e-commerce platform is right for you? Magento vs. Shopify vs. WooCommerce

Choosing an e-commerce platform is the first place to start if you are expanding your brick-and-mortar store to include online offerings or starting a brand-new online business. With so many options available, choosing software can make you feel like you’re in over your head. We’re here to break down three of the most-used e-commerce platform…

Cogntitive Impairment - senior looks at computer screen with frustration
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Website proposals: 4 things to look for

If you’ve received a new website proposal, congratulations are in order! Your business is about to take a big step forward. While a new site is an exciting prospect, the documents associated with it can be an overwhelming prospect. When you’re looking through multiple documents from different development firms, things can get confusing fast. That’s…

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